Jim was fantastic - we called him in September when we first thought about buying a house. We live in Maryland, so he had to do all the legwork for us. He didn't require a contrct to be signed, nor did he ask for anything in return for the work he did for us (until the deal finally closed in December of course and he got his well-earned commission). He ran around to houses we saw on the internet, while finding others for us. He took pictures, and videos. He literally never said no to anything we asked, and we had some pretty bizarre requests for him (even during closing). He was available almost 24/7 - he either answered his phone or called us back within the hour. Even after we settled, and he got his commission, he still helped us out during house upgrades. He offered to ruin his saturday waiting for our appliances to arrive. He offered to stop by our house to make sure the construction was on track. All this was done, and he had no expectation of getting paid a cent. On top of all this, he knows the market, he knows the sellers real estate agents and how they operate, and he knows real estate, which was invaluable in both identifying issues in the house, and during negotiating. He wasn't the kind of RE agent that was going to hide flaws to get the sale done. ON the contrary, he would bring up flaws that ultimately resulted in us not considering many of the houses we first viewed. At the end of the day, we ended up getting the house we wanted for about 85% of asking, and far below any other comps, which was a testament to his support in negotations. I've dealt with about 10 real estate agents in my lifetime, between house purchases, and rentals, and have always had the belief that they add no value to a transaction (they are a necessary evil - they just suck out money from the transaction). Jim is the exception - he is the best real estate agent we have ever worked with (I could not imagine going through this sale without him), on top of being extremely likeable (I've already offered to buy him a beer next time I'm down).